Beginning July 14 all locations will be temporarily closed until further notice.
See details below.
To all of our Hangar 18 family:
Unfortunately, it was announced this afternoon by Governor Newsom that we will have to close our doors again. Beginning July 14 all locations will be temporarily closed until further notice. It is with a heavy heart that we make this announcement that due to the continued spread of COVID-19, we will be unable to offer services to members in our facilities until further notice. Due to the nature of the closure, and the lack of information regarding the length of the shutdown, we will not be issuing refunds for this months’ membership dues. Instead, we will credit the next billable month for the days that we are closed, as we are hoping to reopen sooner rather than later. If we are unable to open our doors again by August 1st, all memberships will be frozen automatically until we are able to open our doors again, and there will be no billing processed on that day.
As we move through this second round of closures, Hangar 18 will work diligently to remain a viable business so that we can once again open our doors to the public.
For our current members, we will be accepting freeze and termination requests for August up until July 31st you may find the request form HERE. For members who wish to continue their membership, we will be offering a credit of pro-rated dues from July that will reflect on your August dues. For members who request to cancel for August, this credit will be placed onto your account and may be used towards any future day pass or monthly dues. Again, if our closure continues into August, all active memberships will automatically be placed on a freeze until we can open again, with no action required on the members’ part, and billing will not be processed.
As we continue to work through this process, we appreciate your patience as our response time to any inquiries may be delayed. We will be answering all emails as quickly as possible.
Thank you for your continual support, stay healthy, and we look forward to climbing with you all again soon.